Job Description

Classification Title:

DIR, Operations

Classification Minimum Requirements:

Masters degree in an appropriate area and six years of relevant experience; or a bachelors degree in an appropriate area and eight years of relevant experience.

Job Description:

Academic Program Management and Operations
• Provide data-driven recommendations and action plans to enhance program management, operations, and efficiency.
• Supervise Academic Program Specialist III.
• Partner with the Associate Dean to evaluate and optimize marketing, recruitment, enrollment, and curriculum strategies for CVM distance education programs.
• Prepare reports and recommendations regarding associations and agreements with external partners.
• Oversee course development and scheduling with COIP and departments; ensure adequate offerings and correct course coding.
• Provide regular program updates and troubleshooting support for CVM Program Directors.
• Coordinate faculty course instruction with Associate Dean and content experts
• Oversight of faculty compliance (attestation, grading, etc.) with UF CVM and UF Graduate School policies.

Student Success
• Communicate program features, requirements, and expectations to prospective and current students.
• Collaborate with Program Leads and vendors to develop initiatives that increase distance education student retention.
• Support Academic Program Specialist III in designing coaching initiatives to improve retention.
• Work with the Associate Dean to assess program effectiveness and student satisfaction.

Recruitment, Admissions, and Enrollment Management
• Review and approve marketing content for distance education programs; oversee implementation and evaluate impact.
• Manage website updates and enhancements for distance education programs.
• Lead and participate in strategic planning with program leads and service partners to increase qualified applicants and improve yield.
• Supervise and coordinate the application and admissions process with service providers.
• Supervise Academic Program Specialist III.
• Organize application reviews and interpret university and graduate school policies.
• Manage applicant, admission, and yield data for reporting purposes.
• Monitor enrollment capacity each term and advise departments on adjustments to offerings based on demand.
• Lead new and coordinate existing onboarding programs for distance education students.

Support for the College
• Build and maintain partnerships across the University.
• Represent distance education programs on college, department, and university committees.
• Ensure compliance with applicable university, state, and federal regulations.
• Orient and support faculty in understanding relevant policies and protocols related to distance education.
• Serve as the primary college contact for distance education programs.

Fiscal Management
• Collaborate with leadership to improve data collection and financial analysis, producing targeted reports for efficient program management.
• Conduct operational efficiency analyses for distance education programs, including external partnerships, to maximize ROI.
• Work with the Associate Dean and Executive Director to develop and manage the annual operating budget for distance education programs.
• Monitor student credit hours and calculate tuition shares for self-funded programs in collaboration with third-party partners.
• Ensure faculty payment for course delivery

Expected Salary:

$110,000 - $120,000 yearly

Required Qualifications:

Masters degree in an appropriate area and six years of relevant experience; or a bachelors degree in an appropriate area and eight years of relevant experience.

Preferred:

• 6 years of academic experience in distance education, graduate or veterinary education
• Excellent communication and interpersonal skills
• Ability to collaborate within teams and other stakeholders
• Ability to maintain effective working relationships with leadership, staff and students

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter, resume, and list of references.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This is a time-limited position.

Health Assessment Required:No.

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