Job Description

Job Description

In-Telecom is a Louisiana-based company, founded in 2009 as a consulting and business telephone system solution provider. Since then, we have evolved into a full-service technology company providing customized solutions for cloud telephone, voice over IP, managed IT services, video conferencing, cyber security & data backup, physical security, internet services, and more. We attribute much of our success to the ability to provide the best customer experience and technical expertise, thus becoming the singular solution provider for our customers.

Position Summary

In-Telecom is seeking a Virtual CIO / Solutions Architect to deliver strategic IT leadership and presales solution design for SMB clients. This hybrid role combines executive-level advisory (vCIO) with technical presales expertise (Solutions Architect), ensuring technology investments align with business goals and long-term growth.

While the role spans infrastructure, security, and governance, deep expertise in Microsoft Azure and SharePoint is critical. The vCIO/SA will design cloud and collaboration solutions, guide migrations, and support adoption strategies, while also helping CSMs deliver roadmaps, QBRs, and executive-level conversations.

Primary Responsibilities (SMB and Mid-Market)

Strategic IT Leadership (in support of CSMs)

• Partner with CSMs to deliver multi-year technology roadmaps and strategy sessions.
• Provide budget forecasting, lifecycle planning, and IT governance frameworks.
• Conduct infrastructure and environment assessments, recommending optimization strategies.
• Support CSMs in preparing Quarterly Business Reviews (QBRs) and client executive updates.
• Assist with vendor and contract reviews, ensuring client technology partnerships drive measurable value.
• Help identify opportunities for business process improvement and automation.

Solutions Architecture & Presales Responsibilities (Azure & SharePoint Focus)

• Design, scope, and price Azure solutions: migrations, IaaS/PaaS workloads, identity/security, backup/recovery, and cost optimization.
• Lead SharePoint solution design: migrations, structure/permissions, governance, workflows, and integration with Microsoft 365.
• Create technical presentations, proposals, and SOWs tailored to SMB and Mid-Market client needs.
• Collaborate with CSMs and Engineering to deliver proof-of-concept deployments and validate client solutions.
• Support BAEs CSMs with training on Azure/SharePoint opportunities to strengthen presales capability across the team.
• Remain current on emerging technologies and recommend adoption strategies aligned with In-Telecom’s standard stack.

Required Keys for Success

• 7+ years of progressive IT experience in MSP, consulting, vCIO, or Solutions Architect roles.
• Hands-on expertise in Azure solution design and presales (VMs, networking, storage, AD/Entra, security, governance).
• Strong background in SharePoint Online architecture and adoption (site collections, permissions, migration, workflows).
• Broad understanding of infrastructure, networking, VoIP, managed services, and cybersecurity.
• Proven ability to present technical solutions to executives and decision-makers in business terms.
• Skilled in needs assessment, consultative analysis, and scoping projects into cost-effective solutions.
• Excellent persuasive writing and communication skills for proposals and roadmaps.
• Knowledge of compliance frameworks (CMMC, HIPAA, NIST, SOC 2)
• Collaborative, with a “can do, will help” mindset.

Preferred Skills

• Certifications: Azure Solutions Architect Expert (AZ-305), Azure Administrator (AZ-104), Microsoft 365 Collaboration.
• Experience with Connectwise RMM/PSA platforms, ScalePad, HumanizeIT, Hudu, and ImmyBot

In-Telecom Consulting, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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