Job Description
Job Description
Job Description
We are seeking a Telephone Answering Service Agent to join our team! You will be responsible for helping patients and serving our clients as an extension of their medical offices.
Responsibilities: - Take office messages from patients for offices to act upon
- Connect patients and providers, coordinating patient care
- Appointment Scheduling
- Prescription refill coordination
- Emergency after hours support
- Connect patients with our nurse triage team
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to serve callers with empathy and patience
- Ability to type and use basic computer software
- Positive and professional demeanor
- Excellent written and verbal communication skills
Job Tags
Work at office,