Job Description
Chief Technologist-ServiceNow SME Location: Tampa, FL Job Description: Serve as Chief Technologist to maintain development, test, & production of ServiceNow environments Support ongoing O&M activities and projects for USCETCOM CTIS Program Responsible for ServiceNow system maintenance, implementation, and integration to include: Workflow development
Bug fixes, enhancements, and upgrades
Implement ServiceNow system solutions in a Linux environment Monitor system stability to prevent service degradation or interruption Conduct risk assessments to identify potential gaps Assist with configuration/maintenance of ServiceNow Strategic Portfolio Management modules Develop dashboards, KPIs, and reports to provide visibility into portfolio performance Work with the CSI Lead and evaluate impacts of recommended initiatives and projects Drive delivery of advanced ITSM processes and tooling solutions Assist in delivering best practices for the Enterprise to include: ITIL, Agile, and PMBOK frameworks
Maintain customer relationships in support of lifecycle replacement of IT hardware Work directly with end users to resolve support issues within ServiceNow Provide support to end users and stakeholders Qualifications: BS in computer science, information systems, or a related field 5+ years of senior-level technologist experience 3+ years' experience as a ServiceNow Systems Engineer Hands-on experience with: JavaScript, HTML, and/or CSS
Angular JS, Jelly scripts and Restful API webservices
Understanding of Incident, Problem, Change, and Knowledge management/request fulfillment Experience implementing and supporting ITOM and ITAM applications to include: Discovery, asset management, service mapping pattens, and event management
Knowledge and experience supporting relational databases such as MariaDB To include installation, optimization, indexing and coding
Must have the following certifications (or willing to complete within 6-months of starting): ServiceNow Certified System Administrator OR ServiceNow Certified System Engineer
ITIL v4 Foundation Certification
Applicable DoD 8140 or DoD 8570 Certification
ServiceNow ITSM Implementer certification (preferred)
*May be required to travel up to 10% during the year to support exercises, including OCONUS locations* Required: Active DoD Secret Clearance (TS/SCI Preferred) Job Type: Full-time $120,000-$160,000 - 5-10 years of experience
Job Tags
Full time,
Similar Jobs
Legacy Health
...Overview Treating women and newborns with the care and dignity befitting them is an important aspect of this Nurse Midwife position. If you want to be part of a multidisciplinary team providing family-centered patient care that is part of a healthcare community dedicated...
Bonita Bay Club
...As a Part-TimeNail Technician, you will work in our 3-story Lifestyle Center in an 8,000-square-foot state-of-the-art spa and Salon. You will provide various professional nail services to our members and their guests. You will focus on providing excellent nail services...
New York City Health and Hospitals Corporation - 1500 Hazen ...
Job Description Certification Details ~ Registered Pharmacy Technician License by NYSED Job Details Under the direct supervision of a registered pharmacist, pharmacy technicians will assist pharmacists in preparation, distribution of medications and maintaining...
Statewide Remodeling
...Mad City Windows & Baths is hiring immediately and expanding throughout the Midwest and East Coast! With the growth and expansion, Mad... ...s comp and Liabiity insurance The main duties include: Install home remodeling products according to Mad City's standards and...
BrightSpring
...Description Job Description Our Company SpringHealth Behavioral Health and Integrated Care Overview Provide behavioral... .... Qualifications : Must be a Board Certified Behavior Analyst (BCBA). Must have experience implementing Applied Behavior Analysis...