Job Description

Job Description

Job Description

Company Description

La Rabida Children’s Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay.

Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions.

The hospital’s enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease.

Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for youth in care, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County

The Security Officer/Driver patrols and maintains surveillance of the Hospital, both internally and externally, to ensure the physical safety of our employees and the patients we serve. The Security Officer/Driver additionally services patients, visitors, and staff through verbal interaction and vehicular transportation. The percentage of time spent in each capacity varies according to days and shifts worked, as well as shuttle and transportation needs.

Security Officer (35 - 85%)

• Patrols internal and external building: hallways, secure and open doors, patrol parking areas

Driver (35 - 85%)

• Operates shuttle service to and from the University of Chicago (Hourly shuttles between 7:30am - 5:30pm, weekdays only and excluding holidays). Also provides US Postal pick-up (weekdays only and excluding holidays)
• Provides special transportation services: patient transports to off-site healthcare facilities, donation pick-up, vehicle maintenance, and various trips as requested

Information Desk Operations (10%)

• Greets and directs visitors
• Issue visitor's passes
• Communication command station for Security and Transportation Drivers
• Triage Emergency Room patients
• Monitors life safety systems
• Answers Incoming Calls
• Internal Paging
• Maintains presence as primary attendant console lunch/break

Camera and door surveillance equipment (5%) 

• View Camera monitor and change tape
• Inspection Door printouts

• High School diploma/GED Required
• Customer Service background. Prefer at least two years experience as a Security Officer in healthcare environment
• 20-hour basic Security Training Program Certification (Certification waived for current/previous Security/Law Enforcement Officers)
• Valid State Driver's License - No major driving violations in past year
• Must maintain valid driver's license while employed in this position
• Knowledge of basic security operation

La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer

La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.

La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.

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