Job Description

ABOUT GUIDEBOOK:

Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration and create an app in four easy steps with no technical skills required.

Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn’t stop there.

Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today’s fractured world. We are a driven team on a mission to elevate event experiences for everyone – and believe we can accomplish that while highly valuing balance, togetherness, and fun!

ABOUT THE JOB:

This is a high-autonomy role where you will take ownership of the existing design practice and influence its evolution. This isn't just about creating beautiful screens; it's about diving into genuine user problems and making a measurable, positive impact on our product and business. We seek a Product Designer who is naturally curious, proactive, and excited to align great design with our business goals. If you love advocating for your customers, you'll thrive here.

RESPONSIBILITIES:

• Own the Design Journey : Take full ownership of the design system, component library, visual language, and design process for Product – from research, mapping user flows, creating prototypes, all the way to pixel-perfect views in Figma with clear specifications.

• Advocate with Evidence : Plan, conduct, and synthesize user interviews and usability tests. Ensure our design decisions are always grounded in real customer needs by seeking out the right data.

• Clear Communication & Influence : Serve as the voice of product design, building trust and presenting vision, rationale, and findings clearly across the organization. Strong presentation skills are essential.

• Technical Collaboration : Partner closely with our engineers to ensure high-quality implementation and technical feasibility, acting as the final quality gate to deliver a polished experience to our customers.

WITHIN 1 MONTH, YOU’LL:

• Understand our audience : Explore customer journeys throughout the product suite.

• Complete a design audit : Dive deep into the design system and documentation.

• Connect cross-functionally : Get to know colleagues’ roles and processes across the business.

WITHIN 3 MONTHS, YOU’LL:

• Deliver designs : Successfully lead design hand-off and QA for feature development.

• Conduct research : Plan and execute a user research study.

• Drive improvements : Implement iterations based on observations from your first month.

WITHIN 6 MONTHS, YOU’LL:

• Advocate for users : Translate user insights into actionable recommendations.

• Draft roadmap : Present a design roadmap and plan for development of the design system.

• Take ownership : Lead the design process from start to finish on projects.

ABOUT YOU:

• 2+ years of experience designing for complex SaaS or B2B platforms, with a portfolio showcasing strong end-to-end ownership.

• Fluent in Figma and comfortable maintaining & contributing to a formal design system.

• Strong understanding of user experience (UX) principles as well as knowledge of design trends, industry standards, and best practices to create up-to-date, competitive solutions.

• Exceptional communication & presentation skills and are comfortable leading design reviews with any colleague across the organization.

• Experience conducting market, competitor, and user research.

• Highly organized and proactive, with a desire to support customer needs and business goals.

PERKS

• 100% paid benefits: medical, dental, and vision.

• Short term and long term disability.

• Unlimited vacation time.

• 401(k) program with matching benefit.

• Stock options.

• Awesome company culture and fun virtual hangouts.

• MacBook and accessories to make you comfortable working from home.

• Awesome annual company retreats!

EQUAL OPPORTUNITY EMPLOYER:

At Guidebook, we're committed to cultivating an inclusive work environment for everyone – and we know that's best achieved, in part, with a diverse workforce. We're always working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

COMPENSATION:

The salary range for this role is $90,000 - $125,000, depending on relevant experience.

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