Job Description

Job Description

Job Description

We are looking for a detail-oriented and customer-focused Medical Receptionist to join our team on a contract basis in Grand Rapids, Michigan. This role is essential in ensuring efficient patient registration and providing exceptional administrative support in a healthcare setting. The position requires professionalism, strong communication skills, and the ability to handle sensitive information with discretion.

Responsibilities:
• Greet patients and visitors warmly, creating a welcoming environment.
• Accurately gather and input patient demographic, medical, and insurance information.
• Verify insurance coverage and eligibility, resolving discrepancies as needed.
• Process payments, including copays and deductibles, and provide clear financial explanations to patients.
• Schedule and confirm patient appointments, optimizing the schedule for efficiency.
• Address patient inquiries and concerns with empathy and professionalism.
• Collaborate with clinical and administrative staff to ensure seamless patient care.
• Maintain organized records and ensure compliance with data protection regulations.
• Assist with general office tasks, such as filing, scanning, and data entry.
• Uphold front desk policies and procedures to ensure smooth operations.• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Previous experience in patient registration, medical billing, or receptionist duties preferred.
• Strong interpersonal and communication skills to interact effectively with patients and staff.
• Proficiency in using electronic health records and other medical software systems.
• Knowledge of medical terminology and insurance procedures.
• Exceptional attention to detail and accuracy in handling patient information.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Customer-focused mindset with a commitment to providing excellent service.

Job Tags

Contract work, Work at office,

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