Job Description

Job Description

Company Description:

Apexon is a digital-first technology services firm backed by Goldman Sachs Asset Management and Everstone Capital. We specialize in accelerating business transformation and delivering human centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Role Title : Help Desk Operator

• Responsibilities providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems.
• They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person.
• Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved.

Disclaimer:

If you feel that this is a good match for your skillsets, please submit a current word version of your resume along with a cover letter describing your skills, experience and salary expectations. We are an Equal Opportunity Employer (EOE).

Job Tags

Similar Jobs