Job Description

Job Description

Job Description

We are looking for a Quick Service Restaurant General Manager that wants the opportunity to develop their professional & leadership skills, make an impact in their local community, and lead a fun and enthusiastic team dedicated to the highest standard of customer service.

Position Overview:

The Quick Service Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people, and operations. This GM has the responsibility of leading and managing a single restaurant location. More importantly, the GM must have a vision of creating a space where the community can come and gather.

What we offer:

Full-time employee benefits:

• Full-time, 30+ hours per week
• PTO, accrual after 90 days
• Flexible scheduling

Summary of Responsibilities:

Profitability

• Has primary accountability for the restaurant profit and loss (P&L) and actively manages towards desired financial outcomes
• Drives sales through proactive guest service, people development & operations management

Guest

• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
• Enhance guest experience by developing a prompt action plan to address and resolve any guest issues or concerns enhance your customer-service skills!
• Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives

People

• Leads the restaurants recruitment and selection process to build and retain an effective restaurant team
• On-boards new team members by training and guiding them through the certification process
• Inspires the restaurant team by effectively managing individual and team recognition programs
• Provides coaching and feedback to all direct reports to increase the restaurant teams capabilities and raise restaurant performance

Operations

• Manages restaurant labor using optimal Manager staffing and Team Member scheduling
• Enforces compliance with government regulations, employment laws and policies while upholding operational and brand standards

• Performs duties of the Assistant Manager & Team Leads when necessary

Qualifications and Skills:

• Must be at least eighteen (18) years of age
• Bachelors degree in Communications preferred, Associates degree or a combination of experience and education (1-2 years of experience in Quick service restaurant (QSR))
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others work and time to meet deadlines and objectives
• Demonstrated leadership skills & understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Job Type: Full-time

Pay: Negotiable based on experience

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