Job Description
Job Description
Job Description
Staff Management:
- Recruit, hire, train, and onboard new staff to meet restaurant standards.
- Create staff schedules, evaluate performance, and provide constructive feedback.
- Foster a positive, inclusive, and efficient work environment.
Financial Management:
- Develop and adhere to budgets to control operational costs and maximize profitability.
- Monitor sales, analyze key performance indicator..
- Identify actions to reduce waste and improve revenue.
Customer Service:
- Ensure high-quality customer service and guest satisfaction.
- Professionally handle customer complaints and feedback.
- Engage with diners to build positive rapport and a welcoming atmosphere.
Strategic & Compliance:
- Collaborate with ownership or senior leadership on restaurant goals and initiatives.
- Contribute to marketing efforts and develop strategies for growth.
- Ensure adherence to all company policies and procedures.
Operations Management:
- Maintain inventory levels, order supplies, and manage vendor relationships.
- Ensure compliance with food safety, hygiene, and labor regulations.
- Oversee all front and back-of-house operations to ensure a smooth and efficient flow.
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