Location -
Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location
In office once a month for meetings
Certification - CRC - Certified Rehabilitation Counselor
Training - 8 - 10 weeks, M-F virtual (8 - 4pm) EST
Shift: 8 hour day + 1/2 hour lunch. Start time flexible from 7 - 9am EST.
Start Date: 03/2/2026
Job Summary:
Selected candidate will determine appropriate return-to-work potential and employment options consistent with claimant's education, transferable skills, interests, and residual functional capacity levels. Develops and facilities return-to-work and rehabilitation plans. Supports Long Term and Short Term Disability claim operations by providing vocational rehabilitation assessment and case management services, thereby impacting lengths of disability and facilitating timely returns to work.
Functional Responsibilities:
· Clarifies claimant's employment history and residual functional capacity to assess return-to-work potential.
· Coordinates and negotiates with employer, employee, and treatment providers to promote safe and early return to work.
· Ensures early identification of disability rehabilitation candidates and develops appropriate rehabilitation plans using the return-to-work hierarchy.
· Provides return-to-work solutions through job modifications and accommodations. Assists claims staff by providing vocational opinions at various points throughout the claims administration process.
· Assists in identifying and monitoring services of health care facilities, rehabilitation facilities, job placement services, vendors, and state agencies to ensure compliance with agreed upon fees, services, quality, and timeliness standards.
· Participates in customer service presentations as needed; may work with employers to develop or enhance existing return-to-work programs.
· Performs other related duties as assigned or required.
Supervisory Responsibilities:
· None.
Required Qualifications:
· Master's degree in Vocational Rehabilitation. .
· 3-5 years of vocational rehabilitation experience.
· Certified Rehabilitation Counselor (CRC), or Certified Disability Management Specialist (CDMS) designation.
Desired Qualifications:
· LTD/STD insurance experience.
· Knowledgeable in the areas of physical and psychiatric diagnoses, treatments and prognosis.
· Ability to balance quantity and quality.
· Proficient with Microsoft Office Tools.
· Excellent Verbal & written communication skills.
· Experience with developing or enhancing employers' return-to-work programs.
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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