Call Center Agent Job at Pacer Staffing, West Hollywood, CA

aW5RNjVJMWMwVk9mTlJiZlJnRC9uVEd1Vmc9PQ==
  • Pacer Staffing
  • West Hollywood, CA

Job Description

Job Description

Job Title : Call Center Agent

Location : West Hollywood, CA 90048

Start Date : 09/29/2025

Duration : 13 weeks

Schedule Shift : Day 5x8-Hour (08:00 - 17:00)

Pay Rate : $24/hr

Required:

  • 2 years of healthcare experience - Required
  • EPIC Experience – Required

Primary Duties and Responsibilities:

  • Answer inbound customer calls promptly and professionally
  • Provide accurate information about products, services, and policies
  • Resolve customer issues or escalate complex problems to the appropriate team
  • Document customer interactions, inquiries, and complaints in the system
  • Process orders, billing inquiries, account updates, or service requests
  • Maintain and update customer records in the database
  • Meet daily and monthly performance targets (e.g., call volume, customer satisfaction)
  • Follow company policies and compliance guidelines
  • Upsell or cross-sell products and services when appropriate

Job Tags

Shift work,

Similar Jobs

KYYBA

Java Full Stack Developer (Only strong recent GCP experience) Job at KYYBA

 ...Description Job Tiitle: Senior Java Full Stack Developer Location: Allen Park, MI (3 days on-...  ...Note: Only 10+ years of total experience, recent GCP and Angular 12+ will be considered...  ...UI Development Spring, Spring Boot, Web Services - Restful Proficient... 

Planet Healthcare

Travel Nurse RN - NICU - Neonatal Intensive Care Job at Planet Healthcare

 ...Planet Healthcare is seeking a travel nurse RN NICU - Neonatal Intensive Care for a...  ...experience preferred\n On-site work required; remote not available\n Local candidates...  ...first approach. We pride ourselves on a consultative method and help to create the right... 

Goodwill Industries of Gr. Cleveland & East Central Ohio

Goodwill Donation Center Attendant Job at Goodwill Industries of Gr. Cleveland & East Central Ohio

 ...Job Description Are you looking to work in retail for a company that makes a positive difference in your community? Join the Goodwill team as a Donation Center Attendant! We are looking for someone who acts with honesty and integrity, embraces diversity, and puts... 

Nuvance Health

Nurse Practitioner/ Physician Assistant Cardiology Per Diem Job at Nuvance Health

 ...Description Nurse Practitioner, Cardiology- Per Diem, Poughkeepsie, NY The Heart Center...  ...Health Medical Practice, includes 900+ physicians and advanced practice providers,...  ...business. If you believe you require such assistance to complete this form or to participate... 

First Connect Health

Local Contract Nurse Manager RN - PACU - Post Anesthesia Care - $39-64 per hour Job at First Connect Health

 ...First Connect Health is seeking a local contract nurse RN PACU - Post Anesthesia Care Manager for a local contract nursing job in Austin, Texas. Job Description & Requirements ~ Specialty: PACU - Post Anesthesia Care ~ Discipline: RN ~ Start Date: 10/27/2025...