Job Description

Job Description

Job Description

We are seeking a Cable Installation Technician to become an integral part of our team! You will install several types of data and communications cable as well as identify areas of improvement to increase efficiency.

*****The office is located in Allen, TX. Pay is based on your experience. We offer top pay for highly qualified candidates*****

RC Security Consulting is looking for an experienced Cabling Technician who has a history of working on a project from the installation to the final inspection. Technicians will be part of our professional team responsible for installing and servicing Intrusion Alarms, CCTV, Access Control, Camera Systems, Access Control Systems, Gate Entry, Gate Operators, and Fire Alarms.

Responsibilities:

• Installation and maintenance of communication systems
• Investigate customer issues and design appropriate solutions
• Order and maintain inventory stock supplies

​ Qualifications:

• Previous experience in CAT5 & 6 , conduit, or other related fields
• Familiarity with telecommunications equipment
• Strong analytical and critical thinking skills
• Strong attention to detail
• Excellent written and verbal communication 
•  

• Technical Expertise
• ·Mechanical aptitude
• 2-5 years of cabling experience preferred.
• Willingto learn Install and service alarm panels CCTV Systems and Access Control Systems
• Willing to learn CCTV 
• Willing to learn Fire Alarms
• Willing to learn Access Control 
• Basic computer skills including experience with
• Excel
• Outlook

•  

  Service

• Perform preventive maintenance inspections and service.
• Ensure that documentation is properly completed and submitted
• Assist other technicians as needed.
• Request and share technical knowledge.
• Escalate and resolve issues when appropriate.
• Recognize recurring trips to the same site for the same issue and report to management.
• Minimize the number of trips to the site to resolve the issue.
• Access parts needed before going if possible.
• Performs upgrades and additions to systems to increase functionality and usability.
• Performs computer program entry as required to add cameras, access control devices, and intrusion alarm systems as needed.
• Coordinates with administration to complete projects/work orders efficiently.
• Provides documentation in electronic formats (e.g. notes regarding the service call, time and materials, etc.) to provide written support in compliance with company procedures and/or conveying information.
• Responds to emergencies during or after hours to resolve immediate safety/security concerns.

• Operations

• Maintain and control inventory.
• List parts accurately and timely on work orders
• Keep truck stock by being proactive in replenishing.
• Anticipate parts required to meet or exceed goals.
• Requests equipment and supplies to the Inventory Specialist Technician to review and submit to Purchasing.
• Report inventory on truck monthly

•  

  Communications

• Respond to all phone calls from other RCSC personnel within 1 hour.
• Respond to all emails within 24 hours.
• Recognize that you are affecting others productivity by not responding or expecting them to contact you numerous times for the same issue

•  

  Time Keeping

• Accurate reporting of dispatch, arrival and completion times
• Recognize that this data is analyzed, and some customers receive reports based on response and resolution
• Input and categorize time not spent on work orders accurately.

•  

  Other

• Maintain Security License by adhering to annual continuing education requirements.
• Ability to pass a criminal background check and drug screen test.
• Valid Driver’s License and insurance
• Report any moving traffic violations or accidents immediately.

•  

  Essential job-related skills required:

• Maintaining confidentiality of work-related information and materials.
• Effective organization and planning skills.

• ·

  Customer Service

• Strong customer service skills
• Effective communication and interpersonal skills, including tact and diplomacy.
• Ability to perform occasionally under pressure.
• Good judgment in what is appropriate to say and do.
• Instruct Customer's use of equipment.
• Professional appearance and demeanor

•  

  Special physical or mental skills required:

• Ability to multi-task and time management skills
• Perform tasks requiring bending, stooping, kneeling, standing, and walking significant distances.
• Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Ability to understand and follow instructions precisely.
• Ability to manage high-stress situations calmly.

•  

  Working conditions under which the job is performed:

• A loud environment with multiple distractions at any given time.
• Work is performed within extreme temperature ranges.

Founded in 2016, with over 20 years of industry experience, the team at RC Security Consulting has been keeping the people of DFW Texas safe with custom commercial security solutions.

Company Description

Founded in 2016, with over 20 years of industry experience, the team at RC Security Consulting has been keeping the people of DFW Texas safe with custom commercial security solutions.

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