Job Description

Social Media Specialist

Consensus Cloud Solutions is a leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn't otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.

Consensus leads the industry in data exchange solutions and we're only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.

Now is the ideal time to join us in our mission to solve healthcare's biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

How You Will Impact The Organization

The Social Media Specialist is a dynamic and creative role responsible for developing and executing compelling social media strategies that elevate brand awareness, drive engagement, and support demand generation. This individual will manage the company's organic social media presence across various platforms, crafting engaging content, fostering online communities, and analyzing performance metrics to optimize campaigns. Reporting to the Director, Content & Communications Strategy, the Social Media Specialist will be a key contributor to the overall marketing strategy, ensuring consistent brand messaging and a strong social media presence. This role requires a blend of strategic thinking, creative execution, and analytical skills to effectively leverage social media as a powerful marketing tool. The ideal candidate is passionate about the evolving social media landscape, possesses a strong understanding of social storytelling, and thrives in a fast-paced environment.

The Value You Will Deliver

• Support the execution of a results-driven, comprehensive organic social media strategy aligned with the company's business goals
• Collaborate with the marketing team to create a social media calendar and integrate social media efforts with overall marketing campaigns
• Manage content creation for various social media platforms (LinkedIn, X, YouTube, etc.), including the development and editing of text posts, images, videos, and infographics
• Attend events and produce live social media content
• Manage and maintain a consistent and accurate brand voice and visual identity across all social media channels
• Analyze social media data and metrics to track performance, identify areas for optimization, and create reports on key analytics
• Assist in influencer marketing strategy and work cross-functionally on campaigns to drive website traffic, leads, and conversions
• Monitor and report on competitor social media activity
• Assist with social listening and brand awareness
• Stay current with and assess industry and social media trends, tools, platforms, innovations, and best practices
• Perform other duties and responsibilities as required, assigned, or requested

What You Will Bring To The Table

• 2+ years of social media communications experience
• 1+ years experience using social media analytics tools and the ability to interpret data to measure campaign performance and make data-driven decisions
• Familiarity with digital communication strategies across social, email, and web channels
• Familiarity with Word, Excel, GoogleDocs, GoogleSheets, Google Meet, Teams, Zoom, etc.
• Proficiency in various social media platforms (e.g., LinkedIn, YouTube, Facebook, X, Instagram) and understanding their specific features and best practices
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to effectively adapt to changing priorities
• Ability to create engaging and visually appealing content including text, images, videos, and other formats
• Excellent written and verbal communication skills
• Excellent time management and organizational skills
• Strong visual design sense and creative aptitude
• Understanding of social media platform algorithms, best practices, and trends
• Ability to analyze data and generate reports on key metrics

You Will Stand Out If You Also Have

• Degree in communications, marketing, or a related field preferred
• B2B technology or healthcare experience preferred
• Basic graphic design experience is a plus

Additional Details

• • Location requirements: Hybrid, Los Angeles, Las Vegas, or Dallas
  • Travel requirements: Up to 10% travel
  • Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time
  • Technology requirements: Reliable, high speed internet
  • Eligible for sponsorship: No

The salary range for this role is $75,000-$80,000 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.

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